Happy New Year! I have been a runner for years and have thoroughly enjoyed all that Track Shack does and provides to the running community. I have always said that if Track Shack sponsors an event, it is always top notch. Recently, my 76-year-oldmother-in-law expressed an interest in my running. After receiving permission from her physician, she started a run/walk program following the Galloway Method. As Part of her birthday present, my husband and I took her to Track Shack to purchase her first pair of running shoes – that’s when we met Jean. Jean was incredibly knowledgeable, kind and patient in dealing with my mother-in-law. It’s obvious that these traits are not something new to her since she had customers come to the store and specifically ask for her. Jean diligently worked with my mother-in-law to find shoes that fit both my mother-in-law’s specific health concerns (some pain in the ball of her foot, a long ago broken toe, etc.) while also meeting her need to continue to look stylish. Thank you for your many years of service. Thank you also for hiring employees as wonderful as Jean. Jean’s treatment of my Mother-in-law was possibly the best part of her birthday gift. By the way, my mother-in-law had her new shoes on her feet and was out the door running within minutes of her return home. Yours very truly,